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Data & AI Professional Services Built for Production at Scale
Professional Services
insightfactory.ai’s expert teams and Forward Deployed Engineers (FDE) work directly on our platform to design, deploy, and support high-impact data and AI solution from idea to full-scale production.
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Custom Data and AI Professional Services for End-to-End Solution Delivery
Experts in Forward Deployed Engineering
Whether you’re building BI dashboards, AI solutions, agents, running data migrations, optimising performance, or needing full production support insightfactory.ai’s professional services team delivers. From one-off solutions to fully managed services, we help you move faster and smarter, no matter where you are in your data and AI journey.
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Professional Services | Data & AI
Expert Data & AI Services
Supported by a global team of experts, insightfactory.ai accelerates development and production deployments while ensuring reliable operational stability for your data-driven solutions.
Managed Services & FDEs
AI Services
BI Services
Agentic Solutions
Optimisation Services
Data Migration Services
Data & AI Strategy
Production Support
Expert Services, Real Results
From day one, our team works alongside you to design, build, and operate scalable BI, AI, and automation solutions on the InsightFactory platform. We streamline every stage of delivery — from rapid development to production support — ensuring your solutions perform, evolve, and deliver measurable impact.
Elite, Diverse Talent
Access top-tier professionals across AI, BI, data engineering, agents, and migrations — ready to deliver solutions with precision and speed.
Built on Platform
All services are delivered on the Insight Factory platform, ensuring consistency, scalability, and direct integration with your cloud environment.
End-to-End Delivery
From strategy to support, we cover every stage of the lifecycle so you can go from idea to impact without delays.
Rapid Time-to-Value
Our rapid deployment and delivery approach means you see tangible results faster with fewer blockers and more momentum.
Deep Domain Experience
We understand the complexities of enterprise environments and tailor our solutions to your industry, data landscape, and goals.
Production-Focused
Everything we do is designed to get solutions into production and keep them there, with the stability, support, and governance you need.
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Flexible Managed Data & AI Services for End-to-End Delivery
Managed Services & FDE's
End-to-end delivery without the overhead. insightfactory.ai’s Managed Services model lets you hand over the complexity, we run the platform, provide the talent, build the solutions, and keep them running. Whether you need full ownership, a hybrid partnership, or targeted staff augmentation, we flex to fit your model and deliver measurable outcomes at speed.
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Enterprise AI Services for Scalable Solutions
AI Services
Unlock AI at enterprise scale. From machine learning models, computer vision, generative AI and intelligent automation, our AI services turn your data into action delivering measurable impact.
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Business Intelligence Services for Fast, Actionable Insights
BI Services
Modern business intelligence without the bottlenecks. insightfactory.ai’s BI Services combine production grade data modelling, beautiful visualisation, dashboarding and reporting, and the semantic clarity to help you move towards decisions, faster.
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Agentic AI Solutions to Automate and Orchestrate Workflows
Agentic Solutions
Scale your productivity with AI agents. Our Agentic Solutions automate complex, repetitive workflows using multi-agent frameworks built on the Insight Factory, transforming how you manage documents, triage requests, orchestrate systems, and much more.
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Operational Optimisation and Analytics for Data-Driven Efficiency
Optimisation Services
Drive efficiency with data. From supply chains to service operations, our optimisation experts use advanced analytics, simulation, and operations research to identify bottlenecks, reduce waste, and maximise performance all built for real-world execution.
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AI-Powered Data Migration Services from Legacy to Lakehouse
Data Migration Services
Reimagine your migration journey. Powered by agenticmigration.ai, our data migration services radically accelerate your move from legacy infrastructure to modern Lakehouse environments — reducing risk, time, and cost through automation and AI.
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Strategic Advisory for Scalable Data and AI Transformation
Data & AI Strategy
Turn ambition into execution. Our strategic advisory services help you define the roadmap, priorities, and operating model to scale your data and AI investments aligning tech, people & operating models with business outcomes and building lasting capability along the way.
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Production Support Services to Maintain and Scale Data Solutions
Production Support
Keep solutions running, always. Our Production Support team ensures your data and AI products remain stable, secure, and high-performing with real-time monitoring, incident response, and proactive improvements built into every engagement.
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FAQ's About insightfactory.ai’s Data & AI Professional Services
FAQs
Have questions about how insightfactory.ai’s professional services work? Here are the most common things clients ask us from delivery models to engagement options and everything in between.
How do you structure your professional services engagements?
We offer flexible engagement models tailored to your needs including fixed-scope projects, time and materials, and fully managed services. You can engage us for end-to-end delivery, staff augmentation, or a hybrid model, depending on how much control or ownership you want to retain. All services are delivered on top of the Insight Factory platform for consistency, scalability, and ease of deployment.
What kind of outcomes have you delivered for clients?
We’ve delivered high-impact solutions across the full spectrum of Data & AI including machine learning models, computer vision applications, NLP solutions, enterprise BI dashboards, semantic data models, and deep system integrations. Our automation capabilities span multi-agent frameworks that drive intelligent workflows, and we’ve executed large-scale data migrations from legacy systems to modern Lakehouse environments.
We don’t just build we deploy and operate. insightfactory.ai has designed and implemented production-grade data and AI strategies for some of the region’s largest organisations. These strategies are live and running at scale, with millions of automated tasks executing across Insight Factories globally.
We complete many production deployments weekly and support significant data and AI workloads that we’ve engineered from the ground up.
Clients like Downer Group leverage our federated architecture and expert services to scale data and AI initiatives across diverse business units, achieving consistency, agility, and measurable value. Whether it’s building new solutions or managing the lifecycle of mission-critical assets, insightfactory.ai brings proven delivery and real-world impact at every stage.
Do you offer ongoing support after delivery?
Yes. insightfactory.ai offers structured production support across multiple levels to meet your operational needs whether bundled within your platform subscription or added as an optional service.
Every Insight Factory subscription includes core platform support, which covers the ongoing maintenance, monitoring, and evergreen updates of the platform itself ensuring your environment remains secure, up to date, and fully optimised.
Beyond the platform, we offer Production Line Support for data and AI solutions built and deployed within your Insight Factory. This includes real-time monitoring, incident resolution, enhancement cycles, and performance optimisation for the solutions running on the platform.
Additionally, we provide Solution Support for data and AI products that exist adjacent to the Insight Factory such as Power BI dashboards, integrations, machine learning models, or intelligent agents. If you choose to opt in, our team will support these solutions as part of an extended production service, giving you full lifecycle assurance across your ecosystem.
Whether you’re looking for full managed support or targeted assurance for key workloads, we provide the coverage to keep your data and AI solutions running reliably at scale.
How quickly can you start delivering value?
In most cases, we begin delivering value within weeks. The Insight Factory platform can be fully deployed into your cloud tenant in under a day, allowing our professional services team to start building solutions almost immediately.
All of our delivery is done directly on the Insight Factory, by design. This accelerates technical execution, streamlines deployment, and creates a clear path to sustainable production. By building on the platform, we eliminate delays caused by fragmented tools or environments and ensure your solutions are not only delivered faster but are also easier to support, scale, and operate long term.
While the path to value depends on the complexity of the solution, insightfactory.ai gives our team, and yours, the foundation to move with speed, confidence, and control from day one.
Do you provide staff augmentation or body shopping?
insightfactory.ai only provides staff augmentation or resource support as part of a managed service arrangement. If you have an active Insight Factory platform and want to augment your team with insightfactory.ai experts, we offer that as part of a structured service model.
Our professionals work exclusively within the Insight Factory architecture and associated technologies not on third-party stacks outside the platform. This focus allows us to maintain deep expertise, accelerate delivery through reusable components, ensure a governed development lifecycle, and take solutions to production faster and more reliably.
What types of resources and capabilities do you offer in professional services?
insightfactory.ai provides a full spectrum of talent across strategy, engineering, and delivery purpose-built to support the design, build, and operation of Data & AI solutions on the InsightFactory platform.
On the strategic side, we offer expertise in shaping data and AI strategies that align with business outcomes.
From a technical standpoint, our platform and security engineers specialise in deploying and managing the Insight Factory within your environment.
Our professional services centre around solution engineers — highly capable professionals across data engineering, data science & AI, machine learning, MLOps, and Agentic development.
We also have a dedicated front-end engineering team focused on Power Platform, data visualisation, dashboards, and app development, ensuring business users can interact with insights in intuitive, actionable ways.
Supporting all of this is our translator team domain-savvy professionals who bridge the gap between business goals and technical implementation.
Additionally, our large internal product team continuously enhances and supports the Insight Factory platform, while our Operational Support Centre monitors and maintains client solutions running in production.
Together, these roles form a high-performance delivery model that ensures every project is production-ready, business-aligned, and built to scale.
What best practices do you use to structure professional services delivery?
To ensure the highest standards in every engagement, insightfactory.ai has developed a robust, end-to-end delivery framework refined over years of delivering real-world Data & AI solutions.
From business understanding and technical design to development, testing, deployment, adoption, and support, every phase is covered. This comprehensive framework is embedded into all professional services engagements, ensuring quality, consistency, and production-readiness at every step. It’s how we turn ideas into impact, reliably, and at scale.
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