With the introduction and advancements to AI technology, Industries are changing their routines and incorporating AI in their processes to steamline the delivery and customer interaction. AI Automation helps business strengthen their delivery process and meet customer satisfaction all along their routine jobs. Some people are in favor of this progress of AI and achievements of businesses with AI while other against the AI Automation with a view of facing “Job Shortage” due to AI. Yes, AI Automation does reduce the work load of the business for better delivery process and thereby improving revenue stream of Organisation. At the same time, It introduces the new set of workforce required for the development and maintenance of the Automated process, adding up to the job market.
Industries Changed with AI:
In the AI Era, Industries are changing their processes with the usage of AI which helps them maintain the customer satisfaction while delivering bigger workloads. The Following list mentions the 7 industries that changed with the introduction of AI.
- Finance
Various Finance Companies and Banks have introduced AI-based service desks to answer customer queries, AI-based credit and Loan Grants, and various other AI Automation to improve their deliverables and profits. Financial Advisors are using AI to provide the best advice, considering all historical and latest market updates, which helps them be considerate of the changing world [Source].
- Content Creation
Various Content Creation platforms such as Canva, Adobe, Filmora have been introducing AI to their platform for AI-generation of content and improving existing content with it. Canva’s AI Products have already added $2.7 billion revenue to the company and helping Organisation to grow. [Source].
- Travel Websites
Travel websites such as Trip, Kayak, and Travelocity have introduced AI Chatbots that eliminated the need for human travel agents by providing more options to their customers. Not only Customer Service, Trip also introduced the usage of AI in tracking flight Prices and Predictions, Marketing Deals to improve sales, and more which added a huge amount of Revenue to the company’s total revenue [Source].
- Marketing
By automating processes like content generation, email campaigns, and client segmentation, artificial intelligence has revolutionized marketing for both startups and large corporations. Tools driven by AI examine customer data to enhance targeting and customize marketing campaigns. Chatbots manage consumer communications, boosting satisfaction and engagement. AI helps organizations save time and costs while accelerating growth by optimizing marketing activities.
- Recruitment
AI introduced in Job recruitment have helped recruiters and organisations in reducing the workload by shortlisting relevant candidates. Various Big Firms and Recruitment Agencies makes use of an Advanced Candidate filtering engine equipped with AI to find the best match for the job.
- Taxi Services
Uber, Lyft, and other car-sharing apps makes use of AI to predict peak hours and tend to maintain the availability of taxi service during peak hours and update taxi prices with the demand and availability of the service.
- Drivers
Driverless cars, such as those being developed by Google (https://waymo.com/), may prove to replace all sorts of driving jobs, including bus and truck drivers, taxi drivers, and chauffeurs.
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